UK Regional Claims

Our claims service

• In-house claims operations in both Manchester and Colchester, servicing property, liability, major and complex loss claims.
• Empowered claims handlers.
• Majority of new claims registered and first actioned within two working days.
• A personal lines approach to service delivery with a commercial lines approach to technical claims handling.
• Robust supplier management network with tight controls on our chosen suppliers.
• In-house team of qualified solicitors.
• In-house team of counter fraud experts, with experience in combating claims fraud and complex organised fraud, across commercial and personal lines of business.
• Access to some of the leading UK loss adjusters.
• Market leading claims software (Guidewire), providing an end to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting.

How to contact our claims team